IN OTHER NEWS – A new study reveals that Georgia ranks in the top three states most dissatisfied with the internet.
Release:
- Georgia ranked 3rd on the list of states most dissatisfied with their internet, with 146.59 complaints per 100K residents.
- West Virginia has the highest rate of internet complaints in the U.S.
- On the flip side, North Dakota, South Dakota, and Hawaii complained the least.
If you’re struggling with your internet connection and have been complaining a lot lately, especially if you’re from Georgia, you’re not alone.
The state ranked third on the list of states complaining about the internet the most, according to a study by tech experts at by Crawford, a a website design company.
The study was commissioned to gain a better understanding of the number of complaints from each state to identify those with the most widespread internet issues across the United States.
The tech experts analyzed the Federal Communications Commission (FCC) data on internet complaints from 2014 to 2024 to determine which states had the highest number of complaints.
Georgia ranked third on the list, having the third most complaints about the internet. Residents there filed 146.59 internet complaints per 100,000 people, highlighting widespread frustration with internet service quality.
The states that complained about their internet the most are: West Virginia, Louisiana, Georgia, Arizona, Arkansas, Florida, Oregon, Washington, Colorado, and Mississippi.
Meanwhile, the states that complained the least are: North Dakota, South Dakota, Hawaii, Rhode Island, Wyoming, Utah, Massachusetts, Iowa, Wisconsin, and Nebraska.
Sam Crawford, director at by Crawford, commented on the findings:
“The internet is essential for many people’s daily lives and jobs. Some people even feel lost without it in their free time.
Given how frustrating it can be to deal with no internet or a poor connection, we wanted to see which states had the most complaints about internet quality. We found that West Virginia had the worst internet on average based on complaint numbers, while North Dakota had the best.
We also discovered that billing complaints and issues with internet availability were the most common type of complaint for all states.”
Full list of states with the most internet complaints:
Rank State Complaints Per 100K Residents 1 West Virginia 262.48 2 Louisiana 169.93 3 Georgia 146.59 4 Arizona 140.12 5 Arkansas 138.28 6 Florida 136.82 7 Oregon 135.25 8 Washington 132.99 9 Colorado 128.52 10 Mississippi 123.38 11 Tennessee 119.59 12 Kentucky 118.55 13 Nevada 118.41 14 Virginia 117.25 15 New York 112.68 16 New Mexico 110.41 17 Michigan 109.37 18 California 108.24 19 Connecticut 108.04 20 Delaware 107.50 21 Illinois 107.12 22 Maine 106.95 23 Pennsylvania 106.91 24 Maryland 104.01 25 Alabama 103.69 26 North Carolina 103.07 27 Alaska 102.95 28 Texas 102.42 29 Oklahoma 102.38 30 Ohio 101.78 31 New Jersey 101.37 32 Vermont 99.50 33 Indiana 96.71 34 Kansas 96.20 35 Missouri 94.94 36 New Hampshire 83.79 37 Minnesota 82.20 38 Idaho 81.55 39 Montana 79.57 40 South Carolina 78.28 41 Nebraska 74.87 42 Wisconsin 71.26 43 Iowa 69.62 44 Massachusetts 62.14 45 Utah 60.59 46 Wyoming 54.51 47 Rhode Island 51.78 48 Hawaii 47.47 49 South Dakota 36.81 50 North Dakota 25.45
Methodology
The study analyzed data from the Federal Communications Commission (FCC) from 2014 to 2024 to determine the states that complain the most about their internet. The study measured the number of internet complaints regarding internet speeds, availability, billings, and equipment. Finally, this number was divided per 100,000 residents to produce a more accurate representation.
Source
Federal Communications Commission
