IN OTHER NEWS – A new study reveals that Georgia ranks in the top three states most dissatisfied with the internet.

Release:

• Georgia ranked 3rd on the list of states most dissatisfied with their internet, with 146.59 complaints per 100K residents.
• West Virginia has the highest rate of internet complaints in the U.S.
• On the flip side, North Dakota, South Dakota, and Hawaii complained the least.

If you’re struggling with your internet connection and have been complaining a lot lately, especially if you’re from Georgia, you’re not alone.

The state ranked third on the list of states complaining about the internet the most, according to a study by tech experts at by Crawford, a a website design company. 

The study was commissioned to gain a better understanding of the number of complaints from each state to identify those with the most widespread internet issues across the United States.

The tech experts analyzed the Federal Communications Commission (FCC) data on internet complaints from 2014 to 2024 to determine which states had the highest number of complaints. 

Georgia ranked third on the list, having the third most complaints about the internet. Residents there filed 146.59 internet complaints per 100,000 people, highlighting widespread frustration with internet service quality.

The states that complained about their internet the most are: West Virginia, Louisiana, Georgia, Arizona, Arkansas, Florida, Oregon, Washington, Colorado, and Mississippi.

Meanwhile, the states that complained the least are: North Dakota, South Dakota, Hawaii, Rhode Island, Wyoming, Utah, Massachusetts, Iowa, Wisconsin, and Nebraska.

Sam Crawford, director at by Crawford, commented on the findings:

“The internet is essential for many people’s daily lives and jobs. Some people even feel lost without it in their free time.

Given how frustrating it can be to deal with no internet or a poor connection, we wanted to see which states had the most complaints about internet quality. We found that West Virginia had the worst internet on average based on complaint numbers, while North Dakota had the best.

We also discovered that billing complaints and issues with internet availability were the most common type of complaint for all states.”

Full list of states with the most internet complaints:

Rank	State	Complaints Per 100K Residents
1	West Virginia	262.48
2	Louisiana	169.93
3	Georgia	146.59
4	Arizona	140.12
5	Arkansas	138.28
6	Florida	136.82
7	Oregon	135.25
8	Washington	132.99
9	Colorado	128.52
10	Mississippi	123.38
11	Tennessee	119.59
12	Kentucky	118.55
13	Nevada	118.41
14	Virginia	117.25
15	New York	112.68
16	New Mexico	110.41
17	Michigan	109.37
18	California	108.24
19	Connecticut	108.04
20	Delaware	107.50
21	Illinois	107.12
22	Maine	106.95
23	Pennsylvania	106.91
24	Maryland	104.01
25	Alabama	103.69
26	North Carolina	103.07
27	Alaska	102.95
28	Texas	102.42
29	Oklahoma	102.38
30	Ohio	101.78
31	New Jersey	101.37
32	Vermont	99.50
33	Indiana	96.71
34	Kansas	96.20
35	Missouri	94.94
36	New Hampshire	83.79
37	Minnesota	82.20
38	Idaho	81.55
39	Montana	79.57
40	South Carolina	78.28
41	Nebraska	74.87
42	Wisconsin	71.26
43	Iowa	69.62
44	Massachusetts	62.14
45	Utah	60.59
46	Wyoming	54.51
47	Rhode Island	51.78
48	Hawaii	47.47
49	South Dakota	36.81
50	North Dakota	25.45

Methodology
The study analyzed data from the Federal Communications Commission (FCC) from 2014 to 2024 to determine the states that complain the most about their internet. The study measured the number of internet complaints regarding internet speeds, availability, billings, and equipment. Finally, this number was divided per 100,000 residents to produce a more accurate representation.

Source

Federal Communications Commission