How did you start at Zacadoos?

“I’ve been working in food management over 40 years.”

Mr. Don has operated in Valdosta’s food industry for some time. After his former position at Cracker Barrel, a friend contacted him with the opportunity at Zacadoos. Don would continue two years at Inner Perimeter Zacadoos while the Baytree location was being built.

How long did it take you to get a set rhythm?

“[It took] a good year to year and half for it to really take off.”

Don pointed out how every store is a little different based on the part of town. Like creatures of habit, people want their usual. This is especially with breakfast, so it took time build consistent customers and a good reputation. However, Don noted that really getting to know his customers helped tremendously.

What was one of your biggest challenges in operating Zacadoos?

“Staffing with the right number and group of employees.”

Having received a lot of referrals while at Zacadoos, Don mentioned that he’s had a lot of really good employees. VSU students were another solid source. Mr. Don asked regular customers who were students if they wanted a job. According to Don, in the food service industry, you’re always looking for good employees.

What was one of your favorite memories at Zacadoos?

“The customers.”

People who started out as customers for Don quickly would become good friends. In “[Don’s] little window of the world”, his 30 second conversations everyday with regulars built many of those friendships. He viewed being community oriented as a necessity. One such example he gave was involvement with Community Partners of Education here in Valdosta. “It’s a win win,” he said. “I make friends and they support the business.”

Seems like everyone in Valdosta knows who “Mr. Don at Zacadoos” is! How does that make you feel?

“Makes me feel honored and humbled. I’m just a guy trying to do his job and be nice to people.”

Mr. Don said that knowing people and anticipating their needs was what really mattered.

What will you do with your retirement?

“No plans per say.”

Mr. Don mentioned that he hopes to be more involved with his church and help out his grandkids in their school band at Lanier County.  He also noted that he’ll probably do some traveling with his wife as well— such as to visit his son in Tennessee. “I’ll find some way to stay busy,” he concluded.

What advice would you give to anyone looking to run their own business?

“Find good people you can rely on and get involved in the community. Sponsor the community and they will help you.”